Insight Paper

Strategies to Develop Human Capital in the Retail Industry

June 2018

New entrants, advances in technology, and an increasingly transparent global market place are disrupting the retail landscape and driving today’s retail employers to take a closer look at their brand image, relationship with consumers, and human capital investments.

This report provides insight into the challenges, strategies and actions some best practice retail organizations are taking to develop their human capital in three core areas:

INVESTMENT: Committing to meaningful jobs and building the bench of talent in the organization

RECRUITMENT: Finding new talent pools by leveraging technology, brand and employees

ENGAGEMENT: Retaining best talent through inclusion, communication and motivation

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