Senior Director, Diversity Best Practices
Nicole Johnson is a seasoned executive who brings over 30 years of a unique blend of corporate and nonprofit experience in finance, multicultural marketing, and DEI. Her strategic, customer-centered, mission-driven, and bottom-line-focused approach allows her to develop and implement strategies that help companies reach untapped markets, deliver culturally appropriate messages, increase inclusive behaviors in their leaders, and positively impact the company’s revenue stream.
Her most recent role was as the Senior Director of DEI at the American Red Cross, where she supported efforts related to Employee Resource Groups, Leadership Development, and Community Engagement. Nicole has built diversity departments for both ARAMARK and Wyndham Worldwide and is proud to see that both are thriving and award-winning. As a result, she has acquired critical knowledge and experience on how to build a diversity department from the ground up. Nicole has also led multicultural marketing efforts for Fortune 500 companies, including AT&T and the Philadelphia Convention & Visitors Bureau.
Feeling compelled to share her lessons learned with her fellow DEI practitioners, she launched a boutique consulting firm and was soon dubbed “The Newbie Navigator” as she guided new leaders on their journey to establishing this critical function in their organizations as well as avoiding the pitfalls.
Nicole has a passion for giving and has served on various boards and advisory committees, including the Multicultural Foodservice and Hospitality Alliance, Dress for Success, the Philadelphia Convention & Visitors Bureau, the Barnes Foundation, the American Red Cross, and others. She has been a featured speaker at numerous conferences, including Odyssey Network Business Retreat, Black Enterprise Entrepreneurs Conference, The Pennsylvania Diversity Council, and The Forum on Workplace Diversity, to name a few. She’s also shared her knowledge as a visiting professor at Temple University and Fairleigh Dickinson University.
Nicole has a Bachelor of Science degree in Economics from Rutgers University. She is an avid furniture up-cycler, will gladly loom knit you a hat in your favorite color, and is an advocate for everyone to grow their own food. Her first real job and real love is her role as a proud mother and life coach to her two children, Social Justice Advocate Sierra and Lacrosse All-American Bryce.