This report is the second in a three-part series of Diversity Best Practice studies focused on the healthcare industry. The first report in the series, Industry Overview, provided a big picture view of the industry, and offered a snapshot of the major challenges and trends impacting healthcare today.
This second report in the series, Next Generation Health Workforce & Workplace, examines challenges ranging from workforce shortages and changed skill needs to innovations in the workplace that are significantly changing how and where work is performed.
The third report in the series, Patient-Centered Care, will examine the industry-wide shift to patient-centered care and services, and explore best practice approaches to delivering services in an environment of dramatically changing patient needs.
