A Manager’s Guide to Having Essential Conversations

June 2021

Leading difficult but essential conversations on topics such as racism, social injustices, bigotry, and discrimination are not easy. Even professional facilitators and DEI practitioners can feel anxious about them. For the most part, employees and organizations would like to talk about these issues but don’t know where to start. Some individuals may worry that others won’t understand their point of view or that they may say something that will unintentionally offend.


This step-by-step guide is an excerpt from our Having Essential Conversations Workshop and can help you begin to have a conversation, despite these very real challenges. Recognizing that talking about racism can be challenging; your goals should be creating a safe space for people to be authentic and vulnerable and to strengthen communication and levels of trust that will pave the way for future conversations.

Manager's Guide to Having Essential Conversations


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