Creating Inclusive Referral Programs

Employee referral programs are a powerful and cost-effective recruiting strategy, and when designed intentionally, they can also advance diversity, equity, and inclusion outcomes. This guide provides step-by-step guidance for creating inclusive referral programs that expand access to diverse talent, mitigate bias, and align with legal and compliance requirements. It covers inclusive program design, goal setting, incentives, measurement, and the strategic use of employee resource groups (ERGs) to strengthen diverse talent pipelines. Designed for talent acquisition, HR, and DEI leaders, the resource helps organizations build equitable referral practices that improve hiring quality, retention, and employer brand.