This report explores how retail stores and distribution centers can create environments that are accessible, inclusive, and compliant with the Americans with Disabilities Act (ADA). It introduces the concept of “Accessibility for All” and the Curb Cut Effect—how designs made for one group benefit everyone. The guide outlines universal design principles, best practices for physical and digital accessibility, and key ADA requirements for parking, entrances, restrooms, and checkout spaces. It also offers practical strategies for improving accessibility in warehouses, from adaptive technologies and robotic assistance to redesigned shelving and ramps. Use this resource to understand how inclusive design enhances compliance, boosts customer loyalty, and builds workplaces where all employees can thrive.
