From Workforce to Marketplace: 5 Ways to Win the Customer of the Future

July 23, 2024 | 1:00 pm – 1:45 pm EDT Virtual
Free Event

Event Information

The customer of the future demands inclusion. Are you ready? Today’s rapidly evolving consumer landscape presents tremendous challenges and opportunities for all businesses. B2C, B2B, and non-profits alike can prosper by adapting their products, services, and experiences to engage the customer of the future. The key: truly understanding your diverse customers.

This exclusive webinar will equip you with the tools necessary to build a thriving future for your organization embracing customer-centric DEI.

 

Learn how to:
  • Integrate best practices for customer inclusion into your organization’s DNA, creating a more comprehensive DEI ecosystem directly impacting your bottom line.
  • Develop inclusive products and experiences that better resonate with a broad range of backgrounds and engage customers expecting personalized experiences.
  • Leverage the business benefits of inclusive design and marketing to improve customer experience, product and service quality, and market share.
  • Align workplace and marketplace DEI strategies, navigating the evolving DEI landscape by fostering a sense of belonging for both consumers and employees.
  • Sharpen your competitive edge by becoming a leader in customer inclusion, ensuring your DEI strategy keeps pace with shifting workforce and customer needs.
Who Should Attend
  • DEI Leaders Across Industries