Ask An Expert: DEI in 2025 and Beyond

Katie Oertli Mooney is a Managing Director at Seramount. She is an accomplished DEI leader and thought partner with expertise in driving strategy and growth of diversity and inclusion change management, planning and programs. Prior to joining Seramount, she was responsible for overseeing the client delivery, staffing, operations and growth as Vice President of Jennifer Brown Consulting. She was accountable for the firm’s successful consulting project delivery to clients from the Fortune 1000, government agencies, startups, to nonprofits.

Prior to that, she managed the DEI enterprise learning and development strategy at Capital One specializing in differential investment programming to support historically underrepresented talent and communities of color. She is currently on the Board of Directors for the GSBA; the largest LGBTQ and allied chamber of commerce in North America and is supporting the organization in 2020, by advancing diversity, equity and inclusion for the Board of Directors, for the benefit of GSBA staff, members, partners and the LGBTQ+ and allied community of Washington State. Katie has a Master’s degree in Human Resource Management with a concentration on Diversity and Inclusion Management from Georgetown University. She is based in Seattle, WA.

Nichelle Wash is a Director on the Advisory team at Seramount. She is a results-focused DEI leader who specializes in supporting key areas of DEI strategy. She has been the chair of DEI councils and quasi-government boards, building support for the senior leadership team to integrate DEI throughout their lines of business. This work resulted in culture and change management for employees across the enterprise that was focused on sustainability and scale. She has also overseen diversity recruitment and outreach efforts for organizations, providing real solutions to attract and retain employees with a focus on diverse hiring strategies. Nichelle is a sought-after facilitator who has delivered workshops around DEI for over a decade. She was recently recognized as Woman of the Year for her role in designing and delivering DEI education; hosting a precollege camp to increase the number of girls interested in coding and entrepreneurship; and she sourced projects to address homelessness and support pathways to housing security across her home state of Indiana.

Nichelle is an alumna of Indiana University Bloomington, where she started her career in health care and biomedical research before pivoting to a career in higher education. In her self-healing time, Nichelle enjoys listening to audiobooks, playing basketball, dancing to live music, and traveling.

Chantel C. Smith is a dynamic business consultant, DEI leader, and sought-after speaker dedicated to driving business transformation through people-centered strategies. With over a decade of experience, she specializes in strategy development, talent management, and organizational effectiveness, helping companies build sustainable and inclusive workplaces.

Before transitioning to full-time consulting, Chantel served as Vice President of Global DEI and Talent Management at a leading PR firm, where she spearheaded large-scale initiatives to enhance workplace culture, improve employee engagement, and embed diversity, equity, and inclusion into business operations. Her expertise spans corporate, agency, and nonprofit sectors, where she has partnered with leaders to develop high-impact programs that drive measurable change.

Chantel’s approach blends strategic planning, data analysis, and long-term transformation to help organizations implement scalable, sustainable solutions. She has led initiatives that increased leadership diversity, improved talent mobility, and elevated both employee and client experiences. A recognized thought leader, she frequently speaks on DEI strategy, brand positioning, and business innovation.

Chantel holds a B.S. in Professional Communications and an MBA. Outside of work, she enjoys traveling, embracing new experiences, and giving back to her community.

Bridgette Scales is Managing Director of DBP and Seramount’s Advisory team. She is a diversity, equity, and inclusion expert with experience in sales and human resources. Bridgette joined Seramount from American Airlines in 2020, where she was the human resources business partner for customer experience. There, Bridgette was responsible for collaborating on people policies, talent management, career development, succession planning, departmental training initiatives, and aligning employee strategies with American Airline business goals.

Prior to her time at American Airlines, Bridgette spent 27 years at Proctor & Gamble. During her tenure at P&G, she was instrumental in developing and implementing strategies, programs, and processes across a complex and matrix organization. As a DEI practice leader for North America, Bridgette guided and counseled senior leaders on the integration of strategies that included awareness, cultural competency, leadership development, accountability and employee engagement. This led to better processes in the identification of high-potential employees, reduction in attrition rates of minorities, and increased DEI scores on the corporate employee survey.

Bridgette currently serves on the Global Advisory Board for the Women’s Leadership Forum within the P&G alumni network. She also sits on the She Runs It Foundation board’s Diversity, Equity & Inclusion Advisory Council and is a member of Delta Sigma Theta Sorority Inc.

She has a BA from the University of Oklahoma, an MBA from the University of Phoenix, and a Senior HR Professional certification from HRCI.