Where DEI Stands Now: What’s Critical, Evolving, and Actionable

Barbara Frankel is the Managing Director of the Insights division at Seramount, working on global and US diversity surveys, national thought-leader projects, and groundbreaking research on inclusion and DEI topics and how to create family-friendly workplaces. She was the leader of the recent Pledge to Progress research project, which details corporate America’s progress in combating racism in the year since the murder of George Floyd.

Barbara is a thought leader, editor, writer, manager, and consultant in global and US diversity management, business development and marketing, business journalism, and human- and civil-rights advocacy.

She previously was executive editor and senior vice president at DiversityInc. Barbara has served on the national Board of Directors of GLSEN (Gay Lesbian Straight Education Network) and the global advisory board of WeConnect International, a nonprofit that helps women entrepreneurs be corporate suppliers, as well as Garden State Equality.

Bridgette Scales is Managing Director of DBP and Seramount’s Advisory team. She is a diversity, equity, and inclusion expert with experience in sales and human resources. Bridgette joined Seramount from American Airlines in 2020, where she was the human resources business partner for customer experience. There, Bridgette was responsible for collaborating on people policies, talent management, career development, succession planning, departmental training initiatives, and aligning employee strategies with American Airline business goals.

Prior to her time at American Airlines, Bridgette spent 27 years at Proctor & Gamble. During her tenure at P&G, she was instrumental in developing and implementing strategies, programs, and processes across a complex and matrix organization. As a DEI practice leader for North America, Bridgette guided and counseled senior leaders on the integration of strategies that included awareness, cultural competency, leadership development, accountability and employee engagement. This led to better processes in the identification of high-potential employees, reduction in attrition rates of minorities, and increased DEI scores on the corporate employee survey.

Bridgette currently serves on the Global Advisory Board for the Women’s Leadership Forum within the P&G alumni network. She also sits on the She Runs It Foundation board’s Diversity, Equity & Inclusion Advisory Council and is a member of Delta Sigma Theta Sorority Inc.

She has a BA from the University of Oklahoma, an MBA from the University of Phoenix, and a Senior HR Professional certification from HRCI.