Penny Neferis

Director of Emergency Response & Business Continuity, System Operations and Executive Sponsor of Women in Flight CRG


Penny Neferis is the Director of Business Continuity & Emergency Response at JetBlue Airways.  Penny joined JetBlue in July 1999 and played a key role on the JetBlue startup team.  Penny founded the Care, Emergency Response and Business Continuity department for the New York-based JetBlue Airways and served as its first Director, developing and implementing the company’s emergency response plans, training, procedures, command centers and exercises.  Penny also leads the System Operations Safety Management System program development, implementation, and management.

Penny serves as JetBlue’s Executive Sponsor of the Crewmember Resource Group – Women in Flight. She is the Vice President to the Private Sector Emergency Management Association and a board member to the non-profit NYC Medics. Penny is also a lecturer for MIT’s Crisis Management and Business Continuity course.

Penny holds a Bachelor of Science degree with a dual major in Aeronautics and Management from Dowling College in Oakdale, NY.

Content by Penny Neferis