Member Webinar: Sephora’s Racial Bias in Retail Study

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We will be joined by Sephora’s Vice President of Diversity and Inclusion, George-Axelle Broussillon Matschinga who will share findings of their study from 2019-2020 showcasing how pervasive racially driven bias and unfair treatment are in the US retail industry and its implications for both the shoppers and retailers. Then, we will feature a group of panelists from DBP member organizations that will share best practices as they work to building more welcoming and inclusive environments for their customers.

This is an opportunity for attendees to gain valuable insights to understand the in-store experiences of BIPOC (Black, Indigenous, and People of Color) customers, and understand the next steps and how others can join in to participate and take similar actions.